Frequently Asked Questions
Beyondtech is a financial technology company providing digital infrastructure for payment, disbursement, remittance, and related financial services.
Beyondtech provides services such as disbursement, remittance, payment link solutions, and a dashboard to manage business financial operations.
Advantages include secure transactions, easy integration, transparent reporting, and support for both domestic and international financial operations.
Disbursement is a feature that enables fund transfers to multiple destinations, optimizing your business operations efficiently. With same-day processing, it eliminates complexity, allowing you to focus on growth and success.
Disbursement allows you to send funds to multiple destinations with just a single confirmation. You can perform bulk transfers or single transfers, streamlining your financial transactions efficiently.
Single Transfer: Send funds to one recipient by manual entry. Bulk Transfer: Send funds to multiple recipients at once by uploading a file.
Select Disbursement > Transaction > Single Transfer, then enter bank details, account number, amount, and notes if needed.
Select Bulk Transfer, upload a file using the provided template, then review details before submitting.
Yes, a Notes field is available in the transaction form.
Transaction status is available under Disbursement > Report or via email notifications.
- Pending: Awaiting approval
- Approved: Approved and waiting for processing
- Success: Funds transferred successfully
- Failed: Transfer unsuccessful (see report for reasons)
Admins or approvers go to Disbursement > Approve, review the details, and approve pending transactions.
Only users with specific roles (Admin/Approver).
Yes. Transactions may be rejected if deemed invalid.
Go to Disbursement > Report and use filters (date, transaction ID, bank, status).
Yes, click Export to download in Excel/CSV format.
Yes, search by Transaction ID or Account Number.
Yes, reports display Admin Fee and Total Amount.
Remittance is a money transfer platform that is integrated with all banks connected to principals or bank switching partners, ensuring seamless and secure fund transfers.
Our Remittance service offers the easiest, safest, and most convenient way to transfer funds from Indonesia to over 200 countries, ensuring secure and hassle-free international transactions.
Yes, Beyondtech supports international remittances.
Our Remittance service supports fund transfers from Indonesia to over 200 countries, providing a seamless and reliable global payment solution.
Major international currencies (USD, EUR, SGD, etc.)
From a few hours to 1–3 business days depending on destination country, correspondent bank, and regulations.
Fees may include transfer charges and currency conversion. All are disclosed transparently.
The dashboard uses SSL/TLS, multi-factor authentication (MFA), role-based access, and audit logs.
Yes, for security reasons, the system automatically logs out inactive sessions.
Immediately change your password/PIN, enable MFA, and contact Beyondtech support.
- You can reach Beyondtech support via official email/phone.
- 📧 [email protected]
- 📞 +62 21 39711912
- 📞 +62 851 9122 2023
Monday–Friday, 09:00–18:00 WIB, unless stated otherwise.